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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Judy Bowen

October 26, 2026

5 out of 5 rating by Judy Bowen
"Thanks for helping me switch to State Farm for my home/auto insurance!, Jake! I enjoyed meeting you and as a woman of 87 yrs, you made everything understandable to me! You looked me straight in the eye and answered all my questions. By then you had gained my trust! Thanks again, Judy Bowen"
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Aaron Leonard

October 23, 2026

5 out of 5 rating by Aaron Leonard
"I've been with Ryan Harvey State Farm office for more than a decade. The service is always great! The associates and Ryan are friendly, helpful and kind. They know their stuff and will go the extra mile to help with whatever is needed. Claims, payment, pricing is ALL GOOD. They listen and understand the needs and wants associated with my coverage. Whenever I have called someone is there to help me and if they're busy someone follows up later for sure! I get other inquires and offers from other agents and companies, but I'm gonna stay with Ryan Harvey State Farm!"
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Sandy Thompson

October 21, 2026

4 out of 5 rating by Sandy Thompson
"Seem nice to talk to, so far, no complaints"
We responded:
"Wow, thank you for the 5-star review, Sandy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Deb Wyatt

October 19, 2026

5 out of 5 rating by Deb Wyatt
"I was fortunate and was able to work with Olivia at Ryan Harvey State Farm. Not only has she saved us $200 a month, this was with a low deductible and better options. We were able to bundle our home and auto together to get a great discount. Olivia is personable, knowledgeable, has a great sense of humor and, above all, honest. Thank you for making us feel like family!"
We responded:
"Thank you so much for the 5 stars, Deb! We truly appreciate your feedback and are always happy to help whenever you need us. "
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M C

October 12, 2026

1 out of 5 rating by M C
"I showed ryan my quote from Geico and he ghosted me. I've been a customer of Ryan's for 10 years. I saved 180 per month for insurance on one vehicle for one driver. I'm glad I'm saving money, but upset was gouged the last 2 years.

Same coverage, lower deductible than Ryan's rate.

It was an email directly to Ryan. It had zero to do with his staff.

It felt like he lied to me.

If you're upset about insurance prices, and State Farm tells you you don't need to price shop, don't listen. Bump.."
We responded:
"Hey I'm so sorry that was your experience with our office. I don't know how we missed the message about your Geico quote but I will certainly do an investigation. Could you please send me an email so I can look into this a little more."
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Terry Brennan

October 12, 2026

5 out of 5 rating by Terry Brennan
"Ryan, Taylor and their team is super responsive and wonderful to work with. We've been with them for at least 15 years."
We responded:
"Thank you so much for the 5 stars, Terry! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Diane L

October 7, 2026

5 out of 5 rating by Diane L
"This week SAM has been helping me save💲on my monthly bill by adjusting my coverages…THANK YOU SO MUCH!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in North Liberty. "
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Miguel Gamboa

October 6, 2026

5 out of 5 rating by Miguel Gamboa
"Sam was awesome. Excellent customer service and super helpful."
We responded:
"Thank you so much for the 5 stars, Miguel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jeff Kellbach

October 5, 2026

5 out of 5 rating by Jeff Kellbach
"Ryan Harvey State Farm has been great to work with. It is awesome to work with local folks who respond quickly to my needs and questions."
We responded:
"Jeff, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our North Liberty insurance team is always here and happy to help. "
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chad overholser

September 30, 2026

5 out of 5 rating by chad overholser
"Great service"
We responded:
"Thank you so much for the 5 stars, chad! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Rebecca Ferreira

September 25, 2026

5 out of 5 rating by Rebecca Ferreira
"Exceptional help every time I call with insurance changes or questions. Shout out to Sam Harvey for always being pleasant and extremely responsive to my inquiries and calls. She goes above and beyond to find every discount to help with my unfortunately expensive situation of having 2 new young drivers on my policy. Thanks Sam!!!!"
We responded:
"Rebecca, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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David Arnold

September 24, 2026

5 out of 5 rating by David Arnold
"Very friendly and easy to work with. Olivia was extremely helpful and straight forward through the whole process. Would recommend this office to anyone."
We responded:
"David, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mia Vekich

September 23, 2026

5 out of 5 rating by Mia Vekich
"Olivia did a great job making getting insurance for my first car quick, affordable, and effortless!"
We responded:
"Thanks so much for the amazing review, Mia! We really appreciate your support here in North Liberty. Just reach out anytime if you need us - we’re here for you. "
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P Tot

September 23, 2026

5 out of 5 rating by P Tot
"Worked with Sam, she was great 👍🏻"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Caitlin Dvorak

September 22, 2026

5 out of 5 rating by Caitlin Dvorak
"Olivia is a wonderful agent! She is super helpful, responsive and knowledgeable!!"
We responded:
"Thanks so much for the amazing review, Caitlin! We really appreciate your support here in North Liberty. Just reach out anytime if you need us - we’re here for you. "
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John M.

September 17, 2026

5 out of 5 rating by John M.
"I appreciate the customer focus and the follow-up that Taylor provided regarding the Drive Safe and Save app."
We responded:
"Thank you so much! We are very lucky to have her here!"
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Kayla Wise

September 16, 2026

5 out of 5 rating by Kayla Wise
"Kayla is awesome!"
We responded:
"Thank you so much for the 5 stars, Kayla! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jim McClanahan

September 15, 2026

5 out of 5 rating by Jim McClanahan
"Communication has been excellent when I have had an issue. Also timely with claims"
We responded:
"Jim, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my North Liberty insurance team! - Your State Farm Agent, Ryan Harvey "
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Sue Kurschinski

September 10, 2026

5 out of 5 rating by Sue Kurschinski
"Wonderful service and experience!"
We responded:
"Sue, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Brenda Kelch

August 31, 2026

5 out of 5 rating by Brenda Kelch
"I am so impressed with Jake, Ryan and Sam's customer service and coverage expertise. They treat their customers like family!"
We responded:
"Thanks so much for the fantastic rating, Brenda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jeff Ferres

August 27, 2026

5 out of 5 rating by Jeff Ferres
"Sam is a rockstar. I called with a unique question/situation and she had it handled with an hour. Thanks again!!"
We responded:
"Jeff, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Billy Whitt

August 19, 2026

5 out of 5 rating by Billy Whitt
"Kayla was incredibly knowledgeable & took her time explaining to me my options & what coverage should look like. Very appreciative for her patience & consideration in working with me!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ryan Harvey’s team. "
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Nikki Clark

August 18, 2026

5 out of 5 rating by Nikki Clark
"Jake was absolutely amazing and efficient in helping me with what I needed taken care of when I called in. 100% recommend him and Ryan’s office for great customer service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kristin Kline

August 14, 2026

5 out of 5 rating by Kristin Kline
"Jake was very helpful reviewing our policies and setting me up with new coverage I needed. Thanks!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our North Liberty insurance team. "
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Joel Lanus

August 13, 2026

5 out of 5 rating by Joel Lanus
"Working with this office has always been a pleasure. Extremely responsive with anything I have needed. Jake recently helped me move my auto policies over to StateFarm with better coverage for lower rates. No notes!"
We responded:
"Thank you so much for the 5 stars, Joel! We truly appreciate your feedback and are always happy to help whenever you need us. "